1. Return Eligibility
You can request a return or exchange within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused and in original condition
- All tags and packaging must be intact
- Proof of purchase is required
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Products without original packaging
- Items purchased during clearance or final sale
3. Return Process
To initiate a return, please contact our support team with your order details.
Once your request is approved, we will guide you through the return process.
4. Refunds
After we receive and inspect the returned product:
- Approved refunds will be processed within 5–7 business days
- The refund will be issued to your original payment method
5. Exchange Policy
If you received a defective or incorrect product, you can request an exchange at no additional cost.
6. Shipping Charges
- Return shipping charges may apply unless the product is defective or incorrect
- Original shipping charges are non-refundable
7. Damaged or Wrong Product
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos as proof.
8. Cancellation Policy
Orders can be canceled before they are shipped. Once shipped, cancellation is not possible.